Baltimore Collision Repair Reviews

We value our customers and it shows in the work we do. We believe you’ll find this to be a breath of fresh air and that you’ll appreciate and respect the consistently high-quality work we do at Collision Craft.  Throughout the years, many of our satisfied customers have been kind enough to share their positive feedback with us and with their friends; we encourage you to read through the sampling below.

Here's What 
Customers
Clients
 Are Saying
True craftsmanship at its finest.

"True craftsmanship at its finest. the best body shop in the Baltimore MD area. The staff are friendly and helpful. I have used this shop twice before reviewing them. every time i got my truck back it is in better shape and condition than before the accident even happen they go the extra mile for the costumer and look out for the customer. they know what they are doing and will do it right. they do not cut corners. If you want something done right and outstanding quality this is the place."

Barry N.
The service … is amazing.

"The service that Jeff and his crew provide you at Collision Craft is amazing. They did an absolute wonderful job fixing up my 2008 Jeep Wrangler! I could not ask for better service and a better outcome of how my Jeep looks! I would highly recommend Collision Craft for any body work on your car/truck/weekender!"

Jess K.
I want to thank you …

“Dear Jeff: I want to thank you for sharing your expertise, patience and time. Your guidance was particularly helpful in the “negotiation portion” with all of this. Not to mention your wisdom to help me make the final decision, detaching the ❤️ from the head. Much gratitude.”

C.R.
The car is superb

"The car is superb. That rear wheel was extremely well balanced, and the wheel alignments are perfect. Body-wise the fit and alignment of the panels and the mirror & door pull is indistinguishable from factory. Your paint always looks good to me, but in fairness I don’t have an expert eye for paint. Even by your usual high standards this one is good. Thanks again for everything."

N. N.
Nothing Short of Amazing!

"The team at Jeff Shaw’s were extremely professional and efficient with the repair of my late model 5 series BMW! From the process of drop off and pick-up of the rental, all through the battle with the insurance company for genuine BMW replacement parts, Jeff Shaw’s Collision Craft was nothing short of amazing! If you want your vehicle restored to like showroom new condition, Jeff Shaw’s is the obvious choice. Thanks Jeff Shaw’s"

Tim C.
Impeccable Service

"I wanted to take a minute to thank you for the impeccable service that you and your team have provided over the past few weeks. This has made the process much easier than anticipated and the car looks great! I will be sure to keep you in mind for any services or for people that are looking for guidance."

A. S.
You Did Such a Fabulous Job…

"Just wanted to express my gratitude to you into your staff. You did such a fabulous job on my car. I wanted to know how many employees you have there and see if I could buy you guys lunch. You know obviously no steak and lobster but that’s what you deserve. You know least to show my gratitude by sending a bunch of pizzas down or a big 10 foot subway or something. Thank you very much; you exceeded my expectations. You painted the 2014 Corvette for me. Just fabulous work. Thank you very much."

T. W.
I Thank You Again…

"Jeff: You did an outstanding job on my car. I thank you again for your expertise, attention to detail and your insistence on excellence. I wish you well on your well-deserved expansion of the shop."

Clay B.
To sum it up in one word “Perfection”!

"I’ve had my VW Beetle, Audi A6 and just recently my Audi S4 repaired at Collision Craft. To sum it up in one word “Perfection”! I cannot describe just how great this facility is! From the minute I dropped my car off to the day I picked it up, I was always in the loop about my car. Stefanie handled everything from my rental car to the day I picked up my vehicle. She is top notch! Jeff’s expertise, attention to detail and precision is unmatched and the craftsmen that work with him are unreal, from the bodywork, attachment, alignment, paint match, clear coat and final detailing! There is not one phase of the repair process that is forgotten. If you care about your car, whether its $10,000 or $100,000 plus, there is no other place to take your vehicle for collision repair!"

I. D.
It looks like new

"Just wanted to thank you again for the beautiful job you did on my car. It looks like new and I appreciate the very quick turn around time. It also is much cleaner than I remember it when I brought it in! Thank you!"

Sarah, Ben, and Maya
Thanks so much for all you do ...

"This is one place that I know that when a car comes in needing some TLC, that it comes out like new. That confidence that everything is 'done right' and beyond, is priceless. Thanks so much for all you do for your customers."

Jeanne B.